Help Center

Get set up & get answers

Guides for installing, licensing, and running your Trading123 tools on NinjaTrader 8 — plus how to reach us when you want a hand.

Every Trading123 product also includes a PDF manual and step-by-step training videos, delivered after purchase, with the specifics for that tool.

Need help with the NinjaTrader platform itself — installation, data feeds, or chart setup? See the NinjaTrader 8 Help Guide (opens in a new tab).

Still need help?

Talk to a real trader

We've been helping traders get set up since 2004. Email is answered 24/7 — usually within a couple of hours — and phone and live screen-share help are available too.

  • Email support — info@trading123.net, answered 24/7 (usually within ~2 hours).
  • Phone & screen-share — telephone support and live GoTo Meeting sessions.