1. Information We Collect
We collect information you provide directly to us, including:
- Name and email address
- Billing and payment information
- Account details and login credentials
- Communication preferences
- Support inquiries and interactions
We may also collect certain technical and usage data, including:
- Device information (IP address, browser type, operating system)
- Platform usage and interaction data
- VPS usage (where applicable)
- Log data and performance analytics
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our products and services
- Process transactions and manage subscriptions
- Deliver onboarding instructions and account access (including VPS access)
- Communicate with you regarding updates, support, and service-related notices
- Improve product performance and user experience
- Monitor usage for security and fraud prevention
3. Information Sharing
We do not sell, rent, or trade your personal information.
We may share your information with:
- Service providers (e.g., payment processors, hosting providers, VPS providers)
- Technology partners required to deliver our services
- Legal authorities when required by law or to protect our rights
All third-party providers are required to handle your data securely and only for the purposes of providing services to us.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Secure payment processing
- Encrypted connections
- Access controls and authentication measures
However, no system is completely secure, and we cannot guarantee absolute security.
5. Your Rights
Depending on your location, you may have the right to:
- Access and receive a copy of your personal data
- Request correction of inaccurate or incomplete information
- Request deletion of your personal data
- Opt out of marketing communications
To exercise any of these rights, please contact us using the information below.
6. Data Retention
We retain your information only as long as necessary to:
- Provide our services
- Comply with legal obligations
- Resolve disputes and enforce agreements
7. Third-Party Services
Our services may rely on third-party platforms and providers, including:
- Trading platforms (e.g., NinjaTrader)
- Data feed providers
- VPS providers
- Payment processors
We are not responsible for the privacy practices of these third parties.
8. Cookies & Tracking
We may use cookies and similar technologies to:
- Improve website functionality
- Analyze usage and performance
- Enhance user experience
You can control cookie preferences through your browser settings.
9. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be reflected by updating the "Last updated" date. Continued use of our services constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Email: info@trading123.net
Web: www.trading123.net